In many countries where MSF and other NGOs work, reliable information on the labour market and cost of living is not available. This makes it difficult to know which salary levels and benefits are appropriate for locally recruited staff.
Through its Benchmarking Unit, MSF collects labour market and cost of living / workers’ expenditure information in the countries where the organisation operates. Professional analysts collect data and bring together information on salaries and living wages from a broad range of organisations working in the same country. MSF conducts such benchmarks regularly every three to five years in all countries, or more frequently when indicated.
The benchmarking methodology is a disciplined approach for determining the relative importance and value of different jobs, and the critical relationships between them. It ensures that jobs are compared based on requirements and accountabilities, and not by a title, status or other bias.
In order to ensure that jobs of similar requirements and accountabilities are compared, emphasis is put on the core content of each function, reflecting the level of responsibility (knowledge, skills and supervision level) and complexity of tasks.
The methodology provides consistent guidelines for every step of the process, from identification and selection of appropriate organisations, training and tools for the execution of interviews, ensuring that accurate and most needed information is provided, to the final analysis process.